Report Cards and Transcripts in the Student Portfolio

Submitted 4/21/2014 in FAQs
The student portfolio link provides access to documents like Report Cards that have been placed there for your convenience. Instructions for accessing this on the web version and Mobile APP are listed below:


1. Login to Skyward Family Access.

2. Select a student or leave all selected.

3. Select: Portfolio.

4. Select the report you wish to view (report card names generally begin with a year or the 9 week).

NOTE: Some campuses require an electronic "signature" and an additional screen may open which will provide information regarding this.


1. Select the report and sign it electronically if required (see above).

2. Choose: "View Report"  to open and save or print the document.


1. Log into the mobile app.
2. Choose the menu (three lines in the top right hand corner).
3. Choose the student and then "Portfolio".
4. Select the report card and choose: "Print".
5. The status will update as the file first runs, then updates as completed.
6. At that point, select "download".
7. The device will open the PDF into whatever viewer is defined on the device for this task. We cannot support that portion of the process.

Welcome to the Lewisville ISD Family Access Parent/ Student Helpdesk

Submitted 4/3/2014 in Announcements
We have a 1 page quick reference for those new to Family Access: Skyward Family Access Quick Reference
Tenemos un 1 página de referencia rápida para los nuevos en Family Access: Skyward Family Access de referencia rápida

Do not know your username or password?

Use the Forgot Login/ Password on the login page.

1. Enter your email.

2. The system will send you the username and a password reset option.

3. If your email is not recognized or you do not receive the email, contact the campus for this information.

New Skyward Mobile App

Submitted 5/13/2016 in Announcements

Skyward has released a new version of their mobile app which will be applied before the start of the 2016-2017 School Year. If you already use the mobile APP there is nothing you need to do, the changes will be automatically applied. Skyward has a brief tutorial which will start when you log into the app for the first time after the conversion.

There is a Quick Reference document to help you with the features of the new version.

English Version

Spanish Version

Lewisville ISD Family Access Support

Submitted 4/2/2014 in Announcements

The Lewisville ISD Skyward Support Department is using this system to allow parents to get help with using Skyward Family Access. If you have a question regarding Family Access:

  1. Check the Frequently Asked Questions (FAQ) to the right. You can search by keyword, browse the latest topics or open the complete list.
  2. If you do not find your answer there, please feel free to submit a ticket. Though you may submit a ticket at any time, our office hours are: Monday- Friday, 7:30 - 4:30. We do not provide support on Weekends or during School Holidays, but will respond to your ticket promptly upon our return to regular office hours.

NOTE: You do NOT have to create an account to use this site, just submit a ticket with your email address. If you wish to track tickets and view a history of your requests, you can create an account to do so.