Gradebook: Not all grades display

Submitted 4/30/2014 in FAQs

If you do not see a complete grade records for your student, check the following:

  1. We have a large number of grading periods, the screen does not maximize upon opening up. Find the scroll bar at the bottom of the last class and scroll over to see the grades later in the year.
  2. You may also go up to the display settings and only turn on the current grade period. It will always only show the current grade period regardless if that is a progress report or term grade.
  3. If you wish to see a detail list of assignments that count toward that term's average, click on the grade itself and breakdown by category will be displayed. The screen is printable as well.

Course Requests

Submitted 4/3/2014 in FAQs

For a printable copy with more details, click here.

Skyward provided video demonstrating Course Requests.

Online Course Requests

Online course requests in Skyward are available using the student login. Most campuses do not open course requests for parent access. If you have questions about how your student's campus has elected to allow course requests, you will need to contact your student's counselor. The student can choose their first choice in classes as well as alternates.

Accessing the Course Requests

1.      Access the LISD home page (

2.      Select Skyward at the top of the page.

3.      Select: Family Access Login and use your network username and password.

4.      Choose the Schedule menu item.

5.      Select: Request Courses for 2017-2018…

Selecting courses

1.      Search for the course by course number or by the description.

2.      Highlight the course. (click the course number for credits, description and terms)

3.      Select: Add Course. After a brief pause, the course will add to the selected courses.

4.      Total credits display at the top of the screen.

Selecting Alternates

1.      Choose: Request Alternates.

2.      Search by course and add as you did previously.

3.      They appear in order selected. You can use the arrows to change the order of your preferences.

Saving and printing your selections

The system is saving your selections as they are made. You can leave the page and return to it and what you chose will be displayed. You can print using the Printer Icon in the upper right hand corner.

Welcome to the Lewisville ISD Family Access Parent/ Student Helpdesk

Submitted 4/3/2014 in Announcements
We have a 1 page quick reference for those new to Family Access: Skyward Family Access Quick Reference
Tenemos un 1 página de referencia rápida para los nuevos en Family Access: Skyward Family Access de referencia rápida

Do not know your username or password?

Use the Forgot Login/ Password on the login page.

1. Enter your email.

2. The system will send you the username and a password reset option.

3. If your email is not recognized or you do not receive the email, contact the campus for this information.

LISD Student ePortfolio

Submitted 11/7/2016 in FAQs

ePortfolios are a valuable LISD district initiative the supports student growth and reflection. Students in grades 4-12 will be providing the address for their portfolio in a form available to them through their Skyward Student Access. Students who completed the form last year will see the URL field already completed. students will simply mark the form completed this year after verifying the link to be accurate. The link will be shared with parents and LISD staff so they can access and view the work they store there. Instructions for Students and Parents are described below:


1. Login to the web version of Skyward student access. ( >> Skyward link at top of page >> Skyward Family Access login >> Your network username and password.) This feature is currently not available for the Mobile App.

2. Select the link to the form from the announcement on the wall or by selecting Online Forms >> LISD ePortfolio from the left menu.

NOTE: if you completed the form last year, the URL field should already be filled in. check the link to make sure it is accurate.

3. Review the instructions and select the link to the right for STEP #1. The form will display on this page.
NOTE: You can chose to view it in full screen at the top right or print it using the button on the top left of the form.

4. Read the instructions and copy and paste the address into the field provided or if you have already done so previously, check to make sure it is correct.

5. Scroll to the bottom of the form and select the option: "Complete Step 1 and Move to Step 2" to mark the form completed. This serves as your electronic signature.

6. You must complete Step 2 in order to submit the form to the campus.


Parents do not directly see the form for the student in their access. They can access the link by viewing the Student Highlights in the Portfolio link in Family Access (the location where Report cards and Transcripts are located as well)


1. Log in to Family Access: >> Skyward link at top of page >> Skyward Family Access login >> Your Family Access username and password.

NOTE: If you do not know your Family Access login, you can contact the campus for that information or you can use the forgot login/ password link located on the Skyward Family Access Login page to have the system send it to you. If you do not have a current email address for your account, please contact the campus.

2. Select the "Portfolio" link on the left of the page.

3. Find the Portfolio- highlights area. Select the note symbol next to the highlight: "Student ePortfolio Link"

4. Click on the "link" in the note.


1. Access your Mobile App and login using your Family Access Account.

2.  Choose the Menu. (three lines in upper right hand corner)

3. Select the Full menu. (the third link from the left)

4. Select Portfolio.

5. Choose the "Highlights" tab.

6. Locate the Highlight: Student ePortfolio Link

7. Select the down arrow to view the note. Click on the link located there.

Lewisville ISD Family Access Support

Submitted 4/2/2014 in Announcements

The Lewisville ISD Skyward Support Department is using this system to allow parents to get help with using Skyward Family Access. If you have a question regarding Family Access:

  1. Check the Frequently Asked Questions (FAQ) to the right. You can search by keyword, browse the latest topics or open the complete list.
  2. If you do not find your answer there, please feel free to submit a ticket. Though you may submit a ticket at any time, our office hours are: Monday- Friday, 7:30 - 4:30. We do not provide support on Weekends or during School Holidays, but will respond to your ticket promptly upon our return to regular office hours.

NOTE: You do NOT have to create an account to use this site, just submit a ticket with your email address. If you wish to track tickets and view a history of your requests, you can create an account to do so.