Submitted 4/30/2021 by LISD Skyward Support

We have received numerous reports this morning about parents not being able to access the mobile app using their Family Access Login. We have submitted a support ticket to Skyward in this regards as we have no direct support ability for the App. Your account should still be working in the Web based version of Skyward family access. You can access that link by going to the LISD web site ( and select the "A+ Grades" icon on the right hand side of the screen. If you do not remember your password or username, you can use the forgot login/ password link located on the login page for the Family Access login to have the system send an email with your username and a password reset option.