If you login to the system and cannot access the page, please check the following:

1. Have you turned off any pop up blockers in your browser?
2. Are you using one of the recommended browsers? (Recent versions of Internet Explorer or Firefox are recommended. A full list is located in the following article.
   
3. There are three numbers at the end of the initial username- make sure you are not entering an "o" but instead a "0" (zero).
   
4. Are your cap locks on?
5. Are you accessing the correct link? (go to the LISD Home Page, hover over the "Parent" tab and select the option "Skyward Family Access"). The link to the login page is located at the top of the information page.